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Tackling Wicked Problems: Tools and Takeaways From the Field of Naturalistic Decision Making

Explore how Naturalistic Decision Making (NDM) can apply to the large, complex, and messy social issues known as "wicked problems."


Can NDM help us solve problems like gun violence, homelessness, education disparities, and racial injustice?

In their groundbreaking paper, Rittel and Weber coined the term “wicked problems” to denote broad, entrenched, multi-faceted public policy issues that defy traditional problem-solving approaches.

Many organizations use Naturalistic Decision Making frameworks to help their members better navigate stressful, uncertain, and dangerous situations. Now, there is a budding movement within the NDM community to adapt our tools and methodologies to address wicked problems as well.

In this recording speakers shared insights from 30 case studies that may reveal opportunities for applying NDM to the most pressing issues facing humanity today.

Recorded via Zoom on July 6th, 2022
The full recording is exclusively available to NDMA members.



Gary Klein

Bestselling Author and Founder of ShadowBox Training

John Schmitt

Senior Research Associate, ShadowBox Training

Sean Murphy

Risk and Resilience Expert

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