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Hospitality

A study of the perceptions of the labour market by human resource managers in the UK hotel industry: A cognitive approach

Sub-domain:

Human resource managers

CTA Method(s):

ACTA

Application(s):

Other

Publication Year:

2000

Lead Author:

Julie Gore

Description:

Cognitive task analysis conducted to explore the degree to which human resource managers’ perceptions of the labour market inhabit the wider complete role of being an HR manager in a hotel. Researchers interviewed five human resource professionals.

Full Reference:

Gore, J. & Riley, M. (2000). A study of the perceptions of the labour market by human resource managers in the UK hotel industry: A cognitive approach. Tourism and Hospitality Research, 2(3), 232-241. https://doi.org/10.1177/146735840000200304.

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