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  • CTA Literature Lookup
Military

Cognitive task analysis and innovation of training: The case of structured troubleshooting

Sub-domain:

Technicians

CTA Method(s):

Bootstrap Methods

Application(s):

Training

Publication Year:

2000

Lead Author:

Alma Schaafstal

Description:

This article uses the results of preliminary cognitive task analysis observational studies in which researchers observed technicians problem-solving malfunctions in a radar system and a general purpose computer system. These preliminary studies informed the development of a streamlined method of training, Structured Troubleshooting.

Full Reference:

Schaafstal, A., Schraagen, J. M., & van Berl, M. (2000). Cognitive task analysis and innovation of training: The case of structured troubleshooting. Human Factors, 42(1), 75–86. https://doi.org/10.1518/001872000779656570.

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